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home / frequently asked questions (FAQs) / Shipping and Handling

Shipping and Handling

Since our dental lab interacts with customers in a rather complicated way, we have a shipping and handling charge per product which covers shipping 3 physical packages for each segment of an order:
First: The Dental Impression Kit is shipped to you.

Second: You complete the impression then ship back to us in the provided return package and shipping label.

Third: After we hand craft your dental appliance we ship it to you.

Also, because of this complicated shipping arrangement we adhere to a one product per order policy. That is each paid order is for the purchase of only one of our dental appliance products. This is because of all the shipping tracking that must happen to fully complete your order and ‘follow’ it from start to finish with the 3 segments.

Our current Shipping and Handling charge per product is $29.00. This is $9.67 for each of the 3 packaging/shipping segments of an order.